JC & H MCMURDO T/A DUMPMATE PRIVACY POLICY

INTRODUCTION

JC & H McMurdo T/A Dump Mate complies with the New Zealand Privacy Act 2020 when handling personal information, defined as information about an identifiable individual. This policy outlines how we collect, use, disclose, and protect your personal information. It does not limit your rights under the Act. For more details, visit www.privacy.org.nz.

CHANGES TO THIS POLICY

We may update this policy at any time, with changes effective upon posting to our website. Last updated: 6 July 2025.

WHO WE COLLECT PERSONAL INFORMATION FROM

We collect personal information you provide via our website, related services, registration, subscriptions, or direct contact (e.g., phone or email). This includes:

• Name, email, address, payment details (e.g., credit card information), comments, feedback, reviews, and recommendations.

• IP address, login email, connection information, purchase history, and session data (e.g., page response times, visit duration, and interactions).

We may also collect information from authorised third parties or publicly available sources, but we prefer to collect it directly from you.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

• Verify your identity.

• Provide and improve our products and services.

• Market our services, including electronic contact (e.g., email or text).

• Process payments and collect owed amounts.

• Respond to communications, including complaints.

• Conduct anonymised research and statistical analysis.

• Protect our legal rights and interests.

• Fulfil purposes authorised by you or the Act.

DISCLOSING YOUR PERSONAL INFORMATION

We may disclose your personal information to:

• Companies within our group.

• Service providers supporting our IT systems, data centres, or website.

• Third parties for anonymised statistical purposes.

• Regulatory or law enforcement authorities as required by law.

• Others you authorise or as permitted by the Act.

PROTECTING YOUR PERSONAL INFORMATION

We take reasonable steps to safeguard your personal information from loss, unauthorised access, or misuse. Our website uses the 3 Web platform, and payment data is stored securely via Stripe.com, which complies with PCI-DSS standards for secure credit card handling.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

Under the Act, you may access or request corrections to your personal information. We require identity verification before processing requests. If a correction is reasonable and feasible, we will make it; otherwise, we will note your request. Contact us at info@dumpmate.nz with evidence of your identity and request details. We may charge reasonable costs for providing or correcting information.

INTERNET USE

Providing personal information online is at your own risk, despite our secure connections. Information posted on our website’s message board is publicly available. Links to external sites are governed by their own privacy policies, which you should review.

CONTACTING US

For questions, to access, correct, amend, or delete your personal information, contact us at info@dumpmate.nz or write to:

JC & H McMurdo T/A DumpMate
9 Ashview Place, Rangiora 7400.